Welcome to Pine Thread. Your privacy is extremely important to us. This Privacy Policy describes how Pine Thread (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of information.
Personal Information
When you place an order or create an account, we may collect:
Full name
Billing and shipping address
Phone number
Email address
Payment details (processed securely via third-party payment gateways)
Order history
This information is required to process and deliver your orders.
Automatically Collected Information
When you browse our website, we may automatically collect certain data including:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referral URLs
This helps us improve the performance and usability of our website.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Deliver products to your address
Provide order updates and shipping notifications
Respond to customer inquiries
Improve our website and services
Prevent fraudulent transactions
Send promotional emails or offers (only if you opt in)
We do not sell or rent your personal information to third parties.
3. Payment Information
All payments on Pine Thread are processed securely through trusted payment providers such as:
Razorpay
PayU
UPI / Credit Card / Debit Card
We do not store your credit or debit card details on our servers. Payment gateways handle sensitive financial information through encrypted systems.
4. Shipping and Order Fulfillment
To deliver your orders, we share necessary information such as:
Name
Shipping address
Phone number
with our logistics partners such as courier and shipping service providers.
This information is used solely for delivery purposes.
5. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
Remember items in your shopping cart
Save your preferences
Analyze website traffic
Improve website functionality
You can disable cookies in your browser settings, but some parts of the website may not function properly.
6. Marketing Communications
If you subscribe to our newsletter or marketing updates, we may send you:
Promotional offers
Product launches
Discounts and campaigns
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.
7. Data Security
We take reasonable security measures to protect your personal information.
Our website uses:
Secure HTTPS encryption
Secure payment gateways
Access restrictions
However, no method of transmission over the internet is 100% secure.
8. Third-Party Services
Our website may use third-party tools and services such as:
Google Analytics
Meta (Facebook/Instagram) Ads
Payment gateways
Shipping partners
These services may collect data according to their own privacy policies.
9. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to your information
Request deletion of your data
Opt out of marketing communications
To exercise these rights, please contact us using the details below.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Updates will be posted on this page with the revised effective date.
12. Contact Information
If you have any questions regarding this Privacy Policy, you can contact us at:
Pine Thread
Email: contact@pinethread.store
Location: Kashmir, India
